Simulate a call from NOVA
Click to experience NOVA addressing a payment failure.
NOVA turns abandoned check-outs, declined cards, and inbound support into AI-powered conversations that recover revenue, delight customers, and surface data signals you've been missing.
Click to experience NOVA addressing a payment failure.
NOVA detects payment failures and cart abandonment in real time and reaches out via WhatsApp or voice, guiding customers to a successful payment.
NOVA jumps in with help at the exact moment a customer hits a payment issue, reducing drop-offs and improving satisfaction.
Every NOVA interaction surfaces payment preferences, behaviors, and friction points so you can sharpen the customer journey.
— NOVA intercepts every decline, guides customers to completion, and surfaces the “why” so you can prevent the next drop-off.
NOVA contacts customers right after a failed payment via WhatsApp or voice call, recovering revenue without manual ops. 70+ languages and dialects supported, so coverage extends wherever your customers are.
NOVA is live in 200+ countries with full PCI and GDPR compliance baked in. Zero coding, zero maintenance, zero infrastructure overhead on your side.
Every NOVA interaction surfaces friction points, payment preferences, and behaviors, feeding back into your payment strategy in real time.
AI agents that recover revenue every hour of every day.
Built for global ops
70+ languages, 200+ countries, 100% PCI + GDPR, zero coding required.
75%
Payment
recovery rate
200+
Countries
available
“NOVAallowsustosupportthecustomeratcriticalmoments,offeringalternativesandpersonalizedguidancesotheycancompletetheirpaymentwheneverpossible.It'snotjustaboutrecoveringrevenue,butaboutbuildingasmoother,morereliable,andcustomer-centricexperience.”
Leonardo Benante
Global Head of PayIns, Rappi
See how AI agents can transform your payment stack.