The customer
Arcos Dorados is the world's largest McDonald's franchisee. It operates the brand across 21 countries and 2,400+ restaurants in Latin America. Arcos Dorados is serving millions of customers every day, online and in-store.
At that scale, payments are not a support function. They are mission-critical.
The challenge
Payments across Latin America are fragmented by design. Each market brings its own mix of local methods, acquirers, regulations, and performance realities.
For Arcos Dorados, this meant:
- Multiple PSPs and acquirers across countries
- Inconsistent checkout experiences
- Limited visibility into performance
- Slow rollouts of new payment methods
- Higher operational effort to manage change
The result: complexity that slowed growth. It also made it harder to optimize approvals and recurring payments across the region.
The solution
Arcos Dorados partnered with Yuno to consolidate its payment infrastructure into a single orchestration layer.
With Yuno, the team:
- Unified payment routing across all markets
- Rapidly deployed tokenized payment methods
- Standardized acquiring strategies region-wide
- Centralized control without losing local flexibility
Payments moved from a fragmented setup to one scalable engine — built to support regional growth and local performance.
The impact
With Yuno as its payments orchestration partner, Arcos Dorados achieved:
- Better checkout experiences for customers
- Higher approval rates across key markets
- Stronger recurring payments through tokenization
- Greater agility to launch and optimize locally
- More completed transactions (and more sales)
Teams gained clarity. Markets moved faster. Payments became a lever for performance, not a constraint.
Why it matters
At enterprise scale, small improvements in payments drive outsized results. Arcos Dorados unlocked speed, control, and measurable growth without adding operational burden. Together with Yuno, they simplified payment management across 21 countries.
