Chargebacks drain revenue, disrupt operations, and damage business reputation. Chargeback fees can range from $10 to $50 depending on merchant agreements. Traditionally, merchants only learn about chargebacks after customers request them from their banks — leaving limited options beyond accepting financial losses and penalties.
A proactive approach
A more proactive approach to intercepting potential disputes before they escalate empowers merchants to mitigate losses, resolve issues quickly, and maintain strong customer relationships. Yuno's Pre-Chargeback Alerts feature operates within the payment orchestration platform, providing early notifications about potential disputes before they become official chargebacks.
How it works
- Real-time signals from card networks and acquirers are surfaced as alerts in your dashboard and via webhook.
- One-click refunds let your support or risk team resolve disputes before they become chargebacks — preserving merchant-of-record reputation.
- Performance reporting tracks resolution rates and the chargeback-prevention savings month over month.
Why it matters
Reducing your chargeback rate keeps your processing fees lower and protects your standing with banks and card networks. Merchants in our beta saw an average reduction of 18% in chargeback volume within the first 60 days of enabling Pre-Chargeback Alerts.
